Animal Clinic & Wellness Center at 628 Penniman Road in Williamsburg, Virginia

Customer Reviews about Animal Clinic & Wellness Center

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  I felt like I was buying a used car. While I understood the importance of getting am x-ray and even sending it out to a specialist the vet continued to pressure me into these things even after I agreed to them. We were also told we would get the results from the specialist by 9am the next morning but did not get a call from the vet until 10am saying he did not have the results yet. It was not until around 5 and after multiple calls and a request for results within the hour or a refund that we finally got the results. This was all for a potentially life threatening condition. Thankfully our puppy is fine. I will not return.
  August 27, 2017

  by Erik Bjers
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  Very thankful to this vet that they were open on a Sunday and got to squeeze in a visit for an emergency leg break of a 13 week old puppy. The establishment is nice, and the staff is super friendly. I rate this establishment a 2 star because besides those factors, our experience has been a headache. After the immediate care they reffered us to a 24 hour vet, reccomending we leave our puppy for overnight care. Straight to the next vet we go, to wait around 4 hours to be told "you really have no need to be here." INFURIATING!!! I paid for two emergency vet visits in one day, just to have the second one say the follow up care recommended was unnecessary and do absolutely nothing but prescribe pain medication that Animal Clinic and Wellness Center could have provided. I understand the vet was providing her best opinion for course of action, its just hard to digest when the next vet you visit and was recommended to by that exact vet tells you "that's over the top and unnecessary." At the clinic we had a splint put in place and x-rays taken. Splint was nicely done, but I have been waiting on x-rays to be sent to multiple vets for two days. As I currently write this review I have been waiting 2 hours in the surgeons waiting room waiting on the xrays to arrive, ones that were promised to be sent a day ago. I'm sure if it were a run of the mill case they do excellently. In my case I was personally unimpressed and will not return.
  August 16, 2017

  by Georgina Wilshire

Opening hours Closed now

Today: 12:00 pm — 05:00 pm

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About Animal Clinic & Wellness Center in Williamsburg